Original software program reviews will be written by men and women that use the product. They are intended to provide insights that help other people make smarter buying decisions. Reviews may discuss the good and bad aspects of software program. They can also include tips on how to take advantage of the software successfully and steer clear of common risks.
Software potential buyers can be assured that reviews about Gartner Expert Insights derive from actual activities with the program products evaluated. The content is compiled from real and independent end-user reviews published by dependable members of this community, just like users, experts, consultants and purchasing specialists.
During the early years of Capterra (the business behind this site), one of the founders was for adding user reviews and the other was against it. The prevailing view was that many clients requested opinions, but vendors had been wary of detrimental reviews that might turn away customers.
In an attempt to prevent shady techniques, we simply publish reviews from individuals who have direct encounter using the item. We also prohibit the submission of multiple reviews by the same individual or a assessment that is based upon the experience of an unofficial (such when coworkers).